Resources
The resources are designed to create awareness, shift attitudes, and support real change across communities and workplaces. These tools offer practical guidance and thoughtful insight. Included are:
- Downloadable guides and checklists to support age-inclusive practices
- Business training videos (coming soon) to build awareness and skills in the workplace
- Intergenerational connection resources to strengthen understanding across age groups
- Research and articles to ground your work in evidence and emerging thinking.
Downloadable Tools & Tips
Unpacking Stereotypes about Aging (PDF slides)A breakdown of common misconceptions − paired with the truth to help counter themes.
A “Senior Friendliness” Checklist of your facilities, business or service. (PDF)
A practical tool to help you assess how welcoming, accessible, and inclusive your facility, business, or service is for older adults.
Age inclusive communication guide (PDF)
An age-inclusive communication guide is a practical resource that helps individuals and organizations communicate in ways that respect and include people of all ages.
Business Training Resources
Coming soon: Business staff training video
Serving All Ages Well: Unlocking the Senior Customer Advantage
Discover how small, practical changes can make your business more welcoming for older visitors—and improve service for everyone. Learn simple strategies to enhance communication, accessibility, and customer satisfaction, while tapping into a growing and loyal market.
Audience: Business owners and frontline staff
Length: 2 minutes
Intergenerational Connections
Bridging Generations through Conversation
The aim of this project was to foster meaningful dialogue across generations.
30 Grade 12 students were paired with 17 older adults (age 65-85) for online conversations.
Outcomes include:
- 78% of students surveyed said they are more willing to engage with older adults in the future
- 100% of older adults would like to participate in similar projects in the future.
- The teacher reported that “this was an amazing experience for the class” and has invited us to run this project again.
The report provides more insights and learning to improve the process in future.
Several of the conversations have been adapted into podcast episodes.
Chill & Chat Intergenerational Lunch
Updates will be available soon.
This cozy, café-style lunch and conversation is taking place at The County Seniors’ Centre in Picton. This is a special opportunity to connect older adults with local youth from theROC Youth Services in a relaxed, friendly setting.
Research & Articles
Age-Friendly Communications
- Age-Friendly Communication. Public Health Agency of Canada. https://www.canada.ca/content/dam/phac-aspc/migration/phac-aspc/seniors-aines/alt-formats/pdf/publications/public/various-varies/afcomm-commavecaines/AFComm-Commavecaines-eng.pdf
- Making your website senior friendly: a checklist. The University of Arizona. https://repository.arizona.edu/bitstream/handle/10150/106378/checklist.pdf?sequence=1&isAllowed=y
- Elderspeak: What It Is and Why It Can Be Harmful. Eldercare Matters. https://eldercarematters.com/elderspeak-what-it-is-and-why-it-can-be-harmful/
- Understanding Elderspeak: What It Is and Why Caregivers Should Avoid Using It. AARP. https://www.aarp.org/caregiving/basics/what-is-elderspeak/
What We Can Learn About Aging and Ageism from Other Cultures
Aging Across Borders: How We Age Around the World. Psychology Today.
Global Report on Ageism (2021). World Health Organization (WHO). Explores how ageism manifests globally and across cultures. https://www.who.int/publications/i/item/9789240016866
Inter-cultural perspectives on aging. World Journal of Advanced Research and Reviews, 2024. https://wjarr.com/sites/default/files/WJARR-2024-2348.pdf
Reports on global aging, intergenerational solidarity, and age-inclusive policies. United Nations – Department of Economic and Social Affairs (UNDESA). https://www.un.org/development/desa/ageing/
Why People in “Blue Zones” Live Longer Than the Rest of the World. Healthline. https://www.healthline.com/nutrition/blue-zones https://www.healthline.com/nutrition/blue-zones
Resources
Age-Friendly Rural and Remote Communities: A Guide. Government of Canada. https://www.canada.ca/en/public-health/services/publications/healthy-living/friendly-rural-remote-communities-a-guide.html
HelpAge Canada. https://helpagecanada.ca/ Focused on partnering with local communities to improve the lives of older people in Canada and around the world.
How Communities Can Foster More Positive Attitudes Towards Aging. Onward Living HQ. https://www.onwardlivinghq.com/974/examining-cultural-attitudes-towards-aging/
Report on policy options related to the topic of ageism targeting older Canadians. Government of Canada.
